Ryan O'Connell speaks about his session on Reactive Devaluation as knowledge transfer from theory/research to a tool of application in your everyday practice to enhance your conflict management and resolution skills. His model is one which is applicable to the management and resolution of disputes within your practice to those on the larger international stage. Listen to Ryan as he describes the integration of Reactive Devaluation into his practice and what you will take away from his session at ACR Conference 2014.
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